Office: 0118 437 2211
TERMS & CONDITIONS
The followings terms of agreement form part of the agreement, wherein we - the contractor, undertake to install a Tile/Slate roof, roof repair, etc as stated in the quotation. For the purpose of these terms and conditions reference to "we", "us" and "our" refer to The Roof Guys, the contractor submitting this quotation, and reference to "you" and "your" means the customer/client whose details are listed in this quotation.
The Roof Guys will provide free of charge*| written quotations to clients for works requested.
Surveys are generally carried out free of charge - subject to certain conditions! Some surveys or quotes may be chargeable. For example ALL properties that are on the market, either for sale, sale pending, sold subject to contract etc. The price for these surveys / quotes is a standard rate of £250.00. Insurance quotes will also be charged at £200.
This amount is fully refundable, if we are later instructed by you to carry out any of the required works.
* Free of charge quotations are available for clients within a 30 mile radius of our head office, a call out charge applies for distances further than that.
QUOTATION is works carried out as cost quoted unless the client/customer specifies extra work.
ESTIMATE is cost estimated for works, which may be subject to change if unknown conditions arise.
Instructions detailing acceptance for client is required in writing before works commence, either written letter or via email.
The contract between The Roof Guys and the client is valid for 8 - 12 weeks from the quotation date. After this time it may be necessary to re-quote due to increase cost of materials.
After written acceptance of Quotation has been received by The Roof Guys, if materials or labour cost increases are incurred by The Roof Guys, this will not be passed on to the client if written acceptance is made within 8 - 12 weeks of Quotation date.
Where possible, the works will commence on the date agreed and will be completed in most cases, subject to weather, within a reasonable timescale. Where detailed dates for commencement are presented, the contractor reserves the right to re-schedule works where delays have been incurred through adverse weather.
Once works are commenced if you delay completion or hinder progress of the work through lack of access to the property, we - the contractor will be entitled to charge reasonable costs for expenses that have been incurred through your action.
The Roof Guys cannot be held responsible for extension of specified times on contracts due to delays caused by additional instruction by the client, third parties, unavailability of materials from third parties, adverse weather conditions, explosions or circumstances beyond our control, *force majeure.
Any materials on site in conjunction with each contract remain the property of The Roof Guys, until payment is made in full.
All materials of works damaged by third parties remain the responsibility of the client whilst works are in progress. Client must pay for any damage/loss of materials or works by third parties unless valid proof is produced that The Roof Guys have been negligent.
You agree to give us all necessary access to your property so that we can undertake the work to the agreed schedule. If access is required to your neighbour`s or adjacent property, it is your responsibility to obtain written permission and provide us - the contractor with a copy prior the commencement of works. You also agree to facilitate the use of all mains services including electricity and water so that we can carry out the works.
LOCAL PLANNING / BUILDING CONTROL CONCENT: If any planning authorisation is required for the work, this should be obtained by you prior to the commencement of the contract (if not included in this quotation).
BUILDING REGULATIONS: Current Part L regulations require thermal insulation values to be upgraded to meet minimum Government standards when either:
a. a flat roof is installed to a new building or newly built extension;
b. where the old "decking" is removed from an existing roof prior to the new flat roof being installed.
Should you choose not to upgrade to the recommended insulation / thermal value, you hereby confirm that you do so entirely at your own risk and absolve The Roof Guys from all liability therein.
All invoices are strictly NET and are due for payment on completion of work, unless otherwise agreed.
Any invoices unpaid 40 days after invoice date will be subject to an interest charge of 2% above base.
Payments can be made either by BACS or Cheque payable to The Roof Guys Limited and quote the Invoice number as Reference.
The Roof Guys carry full Public and Employers Liability Insurances, Health & Safety Policy and Risk Assessments where necessary.
Public Liability Insurance of £1,000,000.00, Employer`s Liability Insurance of £10,000,000.00
Contractors with retention clause must have conditions specified within the contract. All conditions stating 5% retention to be held on each invoice with 2.5% being released on completion must be paid within 7 - 14 days of the final invoice. The final 2.5% remaining to be paid after the 6 - 12 month defect has ended, must be paid at that time provided no defects are found within The Roof Guys workmanship.
All customers are entitled to a standard 14 day cooling off period from quotation date.
All labour work comes with a standard 1 year guarantee. Some products used may come with additional manufacturers guarantee.
The Roof Guys are very conscientious of our work and would like the opportunity to take photographs of various aspects of works completed. If you object to photographs being taken of your roof when completed, please inform our office in writing. These photographs may be used for The Roof Guys advertising, but be rest assured that no details will ever be revealed as to the identity of the building.
*Force majeure is considered to be "an act of God" or an occurrence outside the control of the parties, which impacts or delays the project. Force majeure includes issues such as unusually severe weather, labour strikes, natural disaster, or Governmental actions/changes in law that negatively impact the work.
The Roof Guys Ltd
1 Honeysuckle Park
Office: 0118 437 2211
Mobile: 07788 872127
©2020 The Roof Guys Ltd. All rights reserved.